Tenant Exit Guidelines
Moving can be an extremely stressful and costly time. We urge you
to plan in advance to avoid the stress as much as possible and to limit
We very much want to return your entire security deposit. Whether this
happens or not is entirely up to you. This guide is intended to avoid
unnecessary charges and to guide you through the move out process.
Step 1: Providing Proper Notice
you have received termination notice from Patriot, you will need to provide
proper written notice sixty days in advance of lease expiration date. For
example, if your lease is set to expire on June 30, and you do not intend on
renewing, you must provide written notice no later then May 1.
If you want
to terminate the lease prior to the expiration date, we ask that you review
paragraph’s 23 and 25 to see which section of the lease applies to your
situation. Of course, if you have questions, please contact us. Note, Patriot
Properties, Inc. will not modify any of the lease provisions.
Step 2: Preparing the Property for Turn Over
must be professionally cleaned by a pre-approved company and free of any dirt
marks or stains. Note, renting a machine and cleaning the carpet yourself will
not be accepted.
floors must be cleaned with a wood floor cleaning product such as “Bona” wood
floor cleaning products. These are damp mop products. Note the use of harsh
cleaners may damage the floor finish.
non-carpeted floors such as tile, stone, vinyl, etc. must be washed/cleaned and
free of dirt and debris.
Walls, Ceilings, Doors
the walls where needed. In most cases a quick wiped down will be sufficient.
However, there may be a need to use a cleaner such as “Simple Green” or “Soft
Scrub”. Be careful not to cause damage by being overzealous in your cleaning all
walls, ceilings and closet interiors must be free of smudges, grease and food
all woodwork, moldings, trims, doors and baseboards. These areas must be free
of dirt, dust and stains.
Appliances: Must be completely empty of
your belongings, cleaned inside and outside. You must use the appropriate
cleaning products to avoid damaging the appliance. For example, stainless steel
cleaner, glass stove top cleaner, etc... WARNING do not use oven cleaner on
self-cleaning ovens and do not use steel wool pads on any appliance or
porcelain covered item.
- Refrigerator “Do not turn off”
- Cook top/stove
- Grease hood
cabinets, shelves, and drawers must be cleaned inside and out and any shelf
liner you installed removed.
- Counters must be clean.
- Sinks and faucets must be clean.
floors and walls must be cleaned. This includes the grout and caulking.Re-caulk
as needed, per the lease agreement.
tubs, showers, sinks, counters and toilets must be cleaned, disinfected and
free of soap scum and cleanser residues.
medicine chests, vanities and drawers must be cleaned inside and out
andshelf liners removed. All windows, screens, storms and window sills
must be washed. This includes the area between the window and
Interior - General
Furnace filters: Reusable Filters must be of the correct size clean and throw away filters must be new.
All windows, screens, storms and window sills must be clean. This includes the area between the window and storm/screens.
Provided window treatments, if any that were provided or are being left must be cleaned and ingood working condition.
All lightbulbs must be in working order. Light globes must be cleaned inside and out.
Washer/dryer: Washing machine and Dryer must be wiped down and free of soap residue and lint.
Any changes made to the home by you during your tenancy must be restored to its' original condition unless it was otherwise agreed to in writing (i.e. painting different colors, etc.).
All smoke detectors must have working batteries if applicable.
All exhaust fans/vent covers must be clean and free of dust and grease.
Garage if applicable must be clean. The floor swept and free of
stains. If there were tools when you moved in please insure they are in place
upon your departure.
Wood burning fireplaces/stoves must be professionally swept just prior to the end of the lease and a receipt provided at check out.
Exterior - General
Gutters and downspouts must be free of leaves and debris.
All flower and plant beds must be clean and free of weeds,leaves, yard debris and freshly mulched.
Grass must be recently cut/trimmed and free from pet waste and yard debris.
Shrubs must be neatly trimmed and not overgrown.
Walkways must be swept and free of weeds/debris.
All trash, yard debris and unwanted personal items must be removed from the property.
Firewood must be stacked and no closer than 8” from the home or any fencing/wood structure.
Driveway must be free of oil stains, etc.
If you have a tool/garden shed sweep it out.
Step 3: Utilities
Utilities (Gas, Water & Electric) must be on at the time of
check out. However, you do need to arrange with your utility providers to turn
off the utilities after your lease expires. If your lease ends on a weekend, or
holiday, then turn off the utilities on the following business day.
If you have an oil or propane tank you must leave the tank full upon your departure and provide a copy of the paid receipt.
Step 4: Scheduling the check-out inspection
We will contact you roughly two weeks prior to your leasetermination date, to schedule the check out. Note: all check out appointments are scheduled between 10:00AM and 4:30PM.
Step 5: The check-out inspection
The inspector will perform an inspection which is similar to the
check- in inspection. A written report will be completed and a full set of
photos will be taken. A copy of the written report will be provided to you at
check out. Copies of the photos are not provided. The inspector will ask for
all keys, remotes, fobs, parking passes, etc. at this time. Note: you will not
have access to the property once the check- out inspection is complete. In
addition, the inspector will ask for the following receipts/information:
- Carpet cleaning
- Chimney sweep
- Gutter cleaning
- Your forwarding address and contact information.
Step 6: Security Deposit Return
- In order to be as fair as possible to both you and the landlord,
we do compare the check-in report with the check-out report plus the property
file to determine if there are any property damages in excess of normal wear
and tear or other deductions that apply to the deposit.
- Your deposit minus any fair and reasonable deductions will be
sent to your last known address on or before 45 days after the expiration of
the lease agreement. We want to refund 100% of your deposit. However, the lease
requirements will be fully and fairly enforced.
Let’s work together to expedite the return of your deposit. On your end, PLEASE have
the property ready for turnover in accordance with the lease/checkout guide.
Then pay your water bill and send us a copy of the paid water bill. On our end,
we will process the return as quickly as possible. On the other hand, if we have to arrange for
maintenance, damage repairs or cleaning. This will take time and delay the
return of the remainder of your deposit.
Common security deposit deductions you can avoid.
- Not being ready for check-out at the scheduled time.
- Not leaving the property clean.
- Failing to have the carpet professionally cleaned.
- Failing to de-flea/de-tick
- Torn screens/broken windows
- Not pruning bushes
- Not cutting the lawn
- Not mulching the flower beds
- Failing to re-caulk tubs.
Frequently asked check out questions
Q. Can I return to the property to …?
A. No,once the check- out has taken place, you will not have access to the property.
Q. Can I clean the carpeting myself with either my own equipment or rental equipment?
A. No,the lease specifically requires that the carpeting be professionally cleaned.
Q. I have never used the fireplace, do I still have to have it professionally swept?
there is no way for us to know if a fireplace has been used or not. Therefore,
because of the safety involved we must insist that the chimney be swept by a
Q. Do I have to be present for the check-out inspection?
we conduct many inspections without the tenants being present. If you cannot be
present, simply leave the receipts, keys, fobs, parking passes, etc. and your
forwarding information on the kitchen counter.